SHIPPING
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
Ukraine: 2-10 business days
USA: 10-15 business days
Canada: 3-6 weeks
Europe: 2-4 weeks
Australia, New Zealand, and Oceania: 4-6 weeks
Asia Pacific: 3-5 weeks
I'll do my best to meet these shipping estimates, but I cannot guarantee them.
Please get in touch with me if you are interested in the expedited delivery.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURNS AND EXCHANGES
I gladly accept returns, exchanges, and cancellations.
Contact me within 3 days of delivery
Ship items back within 7 days of delivery
Request a cancellation within 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for the following:
- Custom or personalized orders
- Digital downloads
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please get in touch with me if you have any questions regarding your order.